For devices running firmware with version 3.8.6 or greater

To initiate factory reset, press the following buttons subsequently: S.INFO, 4, 9, S.INFO. Then press OK. STB will reboot.

For devices running firmware with version lower then 3.8.6

To initiate factory reset, press and hold Power key on the IR remote for 5 seconds. Then press OK. STB will reboot.

To enable recovery mode: need to power on the box and fast pushing DEL on Remote ( use IR Remote only)

1. choose Wipe data factory reset
   
2. approve the reset (push yes)
   
3. choose reboot system now